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What you can expect from us, and what we ask of you.
Updated 2 November 2026. These terms cover QR That Lasts, provided by NUVIX STUDIO LIMITED (“we”). Our company details are below. By creating an account or using our tools, you agree to these terms. They do not apply to people who only scan a code.
Keep your sign-in details safe and tell us if someone gets access without permission. You must have the right to use any content, logo or destination you provide. You keep ownership of it; you let us store, render and use it to provide the service.
Dynamic codes use our redirect service, so you can change their destination after printing. Static codes hold their content in the printed pattern and cannot be changed afterwards. Confirm your email address before using dynamic codes. Our free static-code tools do not require an account.
Follow our acceptable use rules. You are responsible for the content at your destinations. We may block unsafe codes or suspend misuse; you can ask us to review a decision.
The plan page and checkout show the features, limits, billing period and total. Prices are in GBP and include any tax that applies. Checkout may show the total in your own currency.
Paid plans are sold through Stripe’s merchant of record service. A Stripe company sells you the plan under the payment terms shown at checkout and takes the payment. We provide the service, and these terms cover your use of it. Stripe emails your receipts and invoices. Card statements show the charge starting LINK.COM.
Paid subscriptions renew automatically until cancelled. Before a paid plan change, we show the charge or credit and when it takes effect. Account credit applies to future invoices; it is not a card refund. We will tell you before changing the price of a future renewal.
Open Plans and billing, choose Manage subscription and confirm cancellation in the Stripe billing portal. This stops future renewals of that subscription. Unless you agree otherwise, paid access lasts until the end of the paid period, then Free features and limits apply. If you cannot access your account, email billing@qrthatlasts.com.
When a cancellation or a move to a smaller plan takes effect, dynamic codes up to the new plan’s allowance keep resolving. You can choose which in the app; if you do not, the oldest stay. Dynamic codes over the allowance stop resolving seven days after the change and show a page saying the code is no longer active. They resolve again if you move to a plan with room for them. Static codes are not affected and do not depend on our redirect service. Closing or suspending the account, archiving or pausing a code, or blocking an unsafe destination also stops its redirects.
Our refund policy includes a full refund if you ask within 14 days of a payment. A refund and cancellation are separate actions. For billing problems, email billing@qrthatlasts.com. You can also ask Stripe’s Link support about a charge. For help with the service itself, ask us.
We provide the service with reasonable care and skill. We do not promise uninterrupted availability or a service-level agreement. Test a printed sample before ordering a print run: paper, size and camera conditions affect whether it scans.
The account owner can close the account in account settings once any paid subscription has ended and the app has received confirmation. Closing the account does not cancel a subscription for you. Closure permanently stops its dynamic codes, including printed copies. Static codes you have downloaded keep working, and we cannot recall them. Our privacy notice explains which records remain.
We may suspend or close accounts for misuse. We will explain and allow a chance to put matters right where practical, unless immediate action is needed for safety or required by law. If we end a paid service for a reason that is not your fault, we will refund its unused paid portion.
Nothing here excludes liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or anything the law does not allow us to exclude. Consumers keep their legal remedies for a faulty or misdescribed service and loss for which we are legally responsible.
For business customers only, subject to those exceptions, our total liability is limited to the fees you paid us in the 12 months before the event giving rise to the claim. We exclude business losses of profit, revenue and indirect loss. These business limits do not apply to consumers.
We may update these terms to reflect changes to the service or legal requirements. We will give advance notice of material changes affecting your paid service, with the opportunity to cancel before they take effect.
The law of England and Wales applies. Consumers keep mandatory protections and the right to use the courts available under the law where they live. For business customers, the courts of England and Wales have jurisdiction.
Questions or complaints: hello@qrthatlasts.com. This is the main version of our terms, including when you reach it from the app.
Who you are dealing with
The service is provided by NUVIX STUDIO LIMITED. Paid plans are sold through Stripe’s merchant of record service.